The staff was genuinely friendly and always ready to help with recommendations.

The wifi connection was extremely unreliable and often non-existent.

For a unique experience, try the local eateries nearby instead of the hotel's restaurant. They offer delicious dishes at more reasonable prices.

Clean room with good air con but tiny with no space for hanging clothes.

The room was cozy and had a lovely deep bath that made our evenings relaxing after a long day. I enjoyed a soothing massage and took advantage of the hot stone treatment, which was divine! Only downside was the housekeeping schedule could be better, but I'd still recommend this place for a comfy stay. 😊

Delightful Stay with Fantastic Views

I truly enjoyed my stay. The rooftop bar offered stunning panoramic views of Shinjuku, perfect for evening relaxation. Breakfast featured a delightful mix of Japanese and Western options. For dining, plenty of restaurants within walking distance, including great Korean BBQ spots. Definitely worth the experience!

great stay with some room for improvement

I appreciated the cleanliness of the accommodations. The A/C was effective, ensuring comfort in the hot Tokyo weather.

The distance from the nearest station was a bit longer than expected.

The deluxe room featured a lovely soaking tub, perfect for unwinding after a long day. The hotel is designed with modern aesthetics, and the staff was exceptionally friendly and efficient in assisting with my needs. The rooftop bar offers stunning views of the city, enhancing the overall experience.

Breakfast options were somewhat limited.

My kids wished for more room space for our bags.

I thoroughly enjoyed the modern design and ambiance of Shinjuku Granbell Hotel, which felt welcoming and fresh. The accessibility features made it easy for me to navigate throughout the hotel, enhancing my overall experience as a senior traveler.

More variety in breakfast options would be nice.

Consider requesting a room with higher windows to avoid feeling claustrophobic. It can make a big difference in your overall experience!

I had an amazing time during my stay! The breakfast buffet had such an excellent variety. I loved the Asian and Western options! Also, the rooftop bar with stunning views made every evening special. However, the room was definitely smaller than the pictures suggested, but it was cozy and well-designed. I would absolutely come back!

i really enjoyed my stay at granbell! the loft style room was perfect for our group of three. the rooftop bar offered stunning views and a relaxed atmosphere to wind down after exploring the area. with a fantastic location near train stations and eateries, everything was conveniently accessible.

do recommend

The breakfast was decent, featuring some tasty Danish pastries. Plus, the hotel's location is prime for noshing—Momo Paradise Kabukicho and Tonchang are just a stroll away! The staff really made you feel welcome too, chatting and accommodating whenever needed.

I gotta say, the room was pretty small, enough to make you want to explore the city even more! The bathroom's ventilation left a lot to be desired too, leaving a damp feel that I could've done without.

I had a great experience here. The roof bar offered stunning city views. The loft-style room was perfect for our group of three. Staff were welcoming and helpful. Location was convenient with easy access to transportation and dining options. 🍹

would definitely come back here

The room was a cozy loft with air conditioning, a flat-screen TV, and a private bathroom. Enjoyed the sitting area with feather pillows and a kitchenette. Awesome rooftop bar with views of the skyline. The massage services were a great way to unwind. Location was perfect for exploring restaurants and shops nearby. Super clean and modern vibe.